Financial Support

We know workers in the tourism & hospitality industry can sometimes face financial challenges, especially if confronted with family problems, ill health, or mental health issues.

In this section, you can find resources and organisations that can support you whenever times get tough.

Financial Support

  • Hospitality Action was established in 1837 and has since offered vital assistance to all who work, or have worked within hospitality in the UK. From financial assistance to a comprehensive advice hub, the Hospitality Action website has resources to help with a range of challenges.

  • The Ben assists people in the drink and hospitality industry in Scotland who have fallen on hard times. They can provide applicants with a range of financial and mental health support as well as one-off grants for emergencies.

    • Mental Health Issues

    • Support in covering utility and household bills

    • Provision of home furnishings and white goods

    • Funding for injury rehabilitation equipment

    • Supply of mobility and transport solutions

  • If you work or have worked, or if you aspire to a career in the drinks hospitality industry, then Drinks Trust can help you. Their services include financial assistance, well-being support, and industry training.

    Drinks Trust can provide hardship grants to people experiencing financial difficulties, contributing to costs such as rent, essential transport, medical care, funeral costs, disability aids, and more. They are also able to provide retailer vouchers for essential groceries, white goods, and household appliances.

  • Turn2us is a national charity providing practical information and support to end financial insecurity. The organisation offers a free Benefits Calculator and Grants Search to find out what help you can get. You can also find lots of useful resources and support with PIP.

  • The Citizens Advice Money Talk Team can help you maximise your income by providing free money and debt advice. You can use their tools and advice links to identify ways to save money, access benefits and grants you may be entitled to, and deal with debt. A chat with a virtual assistant is available 24/7 to work through issues, signpost you to resources or organise a callback with an adviser.

    You can also access face-to-face support at your local Citizens Advice Bureau - https://www.cas.org.uk/bureaux

  • On the Independent Food Aid Network website, you can search for a cash-first referral leaflet for your local area.

    'Worrying About Money?' cash first referral leaflets are co-designed as straightforward resources both for people facing money worries and support workers. The step-by-step guides identify which local agencies are best placed to help people maximise income and access any existing financial entitlements.

  • StepChange can help you work out your budget and then give you your free, personalised debt advice. The service is completely confidential. You will get a ‘personal action’ plan with:

    • Recommendations on how to deal with your debts

    • Information about ways you may be able to increase your income

  • Universal Credit is a payment to help with your living costs.

    You may be able to get it if you’re on a low income, out of work or you cannot work.

    Find more information about Universal Credit here: https://www.gov.uk/universal-credit